At times, the management were not consequent with attending pulse meetings, nor consistent with acting on the current state. Immediately, there were problems popping up regarding manning, machinery, material, planning, etc. This became obvious to the operators very quickly that leader attendance and daily control has a strong connection to number of problems.
In some cases, you need a strong management team pointing and driving the business towards a future target but in most cases, the challenge is to achieve process stability. Process stability relies on basic management skills; standard work, operator training, systematic problem solving, and moreover, daily control. Today this customer continues to deliver high volume with a higher quality output compared to a year ago.
In some cases, you need a strong management team pointing and driving the business towards a future target but in most cases, the challenge is to achieve process stability. Process stability relies on basic management skills; standard work, operator training, systematic problem solving, and moreover, daily control. Today this customer continues to deliver high volume with a higher quality output compared to a year ago.