Building a Lean Business System to improve culture
This customer had used Lean tools for many years and made many good improvements. However, they started to notice that the efforts made were not sustainable, did not have the expected effect on the result and did not reach all employees. The customer understood that they have to create a business system, based on Lean, to have a common approach and support the desired culture to get most out of it.
Key Activities
- Coaching of the management team to make the organization target-oriented
- Current situation analysis including Denison culture analysis
- Coaching and simulation of future challenge
- Building blocks for a suitable business system
- Start-up of pilot area to test and improve concepts, principles and tools
- Development of detailed content in the business system
- Building an internal Lean Academy
Results
- Power of action with a Lean Business System - acceptance among top leaders
- Lean Academy
- 2015: 567 improvements
- 2016: 1025 improvements
- SEK 47.8 million in documented cost reduction
- 16 Customer - Supplier agreement (internal)
- 21 Improvement boards
- 11 Critical process team
- 24 Internal business systems coaches
Lean Transformation journey
T2P Manager:
”C2U Group has proven to be the kind of Partner we have been looking for. Their consultants show great understanding of operations and has the right attitude. They have been a great partner in taking our organization to a next level of excellence.”
CEO:
”We have experience from different management consulting firms but are happy to extend the collaboration with C2U Group. They are respected in our organisation and understand our way of working.”
Mikako Lago-Lengquist:
Partner & senior consultant at C2U has been a part of the journey since the collaboration started: “The customers organisation has really shown that they are humble to their own challenges and dedicated to improve the way they lead and run operations. The results they have achieved so far are really impressive. The hard work pays off and bottle necks are moved along with the development which is a good sign of actions.”